This 5-day intensive training course prepares experienced human service professionals to understand effects of trauma and critical incidents on staff and clients in high stress human service environments. Theory and skills to safely conduct psychological first aid, immediate clinical support, defusing and debriefing sessions following critical and traumatic incidents are covered, together with limits of these techniques. It introduces principles of clinical treatment of trauma.

Course notes and a certificate of attendance are provided. The course consists of:

• Theory of critical incident stress, traumatic stress and crisis;

• Information about stress responses and symptoms of stress and trauma;

• Discussions of work-related hazards and stresses;

• Theory and practice in psychological first aid;

• Principles of management and support for affected staff;

• Demonstrations of Defusing and Debriefing technique;

• Techniques of early trauma intervention;

• Opportunities to develop skills through role-play and observation;

• Discussion of participants’ experiences and workplace issues.

Course Dates: 15 – 19 April 2024

Venue: Police Association Training room, 70 Jolimont Street, East Melbourne 3002

Time: 9-5

Cost: $1,375 (incl GST; Payable at the commencement of the course)

Trainer: Dr Rob Gordon

Registration: Please return the registration form in the brochure here as soon as possible or by 3 weeks before the starting date of the course (Places are limited).

Training manual, morning and afternoon tea and lunch are provided.

About Dr Rob Gordon

Dr Rob Gordon is a clinical psychologist who was Clinical Director of the Victorian Department of Human Services CISM Service for 18 years. He is consultant to the Victorian Depts of Education and Training and Families, Fairness and Housing for Emergency Recovery and Australian Red Cross Emergency Services and consults to a range of health, welfare, judicial and emergency services. He is an experienced trainer and has been an associate of Monash, Melbourne, Swinburne and New England Universities. He is

President of the Australian Confederation of Psychoanalytic Psychotherapies, and Director of Training for the Australian Association of Group Psychotherapists; he conducts a private practice in group and individual psychotherapy and organisational consulting.

WORKSHOP PROGRAM

DAY 1

• The work role and work attachment in critical incident stress;

• Normal assimilation of experience and its disturbance by stress critical incident stress and traumatic stress

• Theory and technique of Immediate response to stress - defusing.

• Demonstration 1: Defusing by RG to scenario provided by participants

DAY 2

• The social context of critical incidents; the Life Continuum. The role of social support and management in recovery from traumatic incidents.

• The structure and technique of Debriefing sessions

• Demonstration 2: Debriefing by RG to scenario provided by participants

DAY 3

• Contrasting degrees of critical and traumatic stress. Processes, symptoms and treatments Assumptions and limitations for conducting debriefing sessions. Other treatments and strategies

• Role Play 1: Defusing by Participants to scenario provided by RG

• Role Play 2: Debriefing by Participants to scenario provided by RG

DAY 4

• Theory and technique of individual trauma intervention
  Identifying clinical needs in working with trauma. Strategies for referral and management

• Development and maintenance of trauma response teams.

• Role Play 3: Debriefing by Participants to scenario provided by RG

DAY 5

• Priorities and methods of providing immediate intervention after severe trauma; preparing treatment Clinical treatment of early trauma reactions (Acute Stress Disorder).

• Self care and support for working with trauma

• Role Play 4: Debriefing by Participants to scenario provided by RG

For enquiries get in touch with Roberta at cima_office@cima.org.au

**Please note this course has been rescheduled into 2024. We will provide details as soon as available.**

This intensive 5 days course is conducted by renowned clinical psychologist, Dr. Rob Gordon, PhD, FAPS, FCCLP, and is designed to equip experienced human service professionals with the knowledge and skills to address trauma and critical incidents in high-stress environments.

Key Training Components:

• Theory of critical incident stress, traumatic stress and crisis;

• Information about stress responses and symptoms of stress and trauma;

• Discussions of work-related hazards and stresses;

• Theory and practice in psychological first aid;

• Principles of management and support for affected staff;

• Demonstrations of Defusing and Debriefing technique;

• Opportunities to develop skills through exercises and observation;

• Discussion of participants’ experiences and workplace issues.

Facilitator: Dr Rob Gordon

Dates: Thursdays 28 September, 5, 12, 19, 26 October, 2023

Time: 9am–4:00pm

Venue: Robert White Hall, Scots Church Assembly Hall Building, 156 Collins Street, Melbourne.

Cost: $1,375 (including GST) - Payable at the commencement of the course

What’s included: Training manual, morning and afternoon tea, and lunch

About Dr. Rob Gordon

Dr. Rob Gordon is a clinical psychologist who boasts 18 years of experience as the Clinical Director of the Victorian Department of Human Services CISM Service and serves as a consultant to various government departments, including Education and Training, Families, Fairness, and Housing for Emergency Recovery, as well as the Australian Red Cross Emergency Services. With a rich history of training at esteemed institutions like Monash, Melbourne, Swinburne, and New England Universities, he holds roles as the President of the Australian Confederation of Psychoanalytic Psychotherapies and the Director of Training for the Australian Association of Group Psychotherapists. He also conducts a private practice specializing in group and individual psychoanalytic psychotherapy and organizational consulting.

Registration: This is the first time we are advertising this training course, and spaces are limited, so we encourage you to secure your spot as soon as possible. Have a look at the full notice and agenda here, complete the registration form and return it as per instructions provided by Friday, September 1, 2023.

Enquiries: For enquiries get in touch with Roberta at ciima_office@cima.org.au

Course notes and a certificate of attendance are provided.

This training combines individual and group processes, and assists participants to respond effectively to incidents and crises. It is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations, and particularly those in peer support roles.

FACILITATORS:

Ange Wallace & Merryn Snare

DURATION:

2 days Online

TRAINING OUTLINE:

- Crisis Intervention and Critical Incident Stress Management (CISM)
- Psychological First Aid
- Crisis Communication Skills
- Psychological & behavioural reactions to Critical Incidents
- Informational Group Processes (eg. Crisis Management Briefings)
- Interactional Group Processes (eg. Immediate Small Group Support/ Defusing) - Referring on for Powerful Event Group Support (PEGS)
- Debriefing Stress Stock takes and working with cumulative stress situations
- Resilience and Post-Traumatic Growth/Self-Care

COST:

CIMA members and groups of 3+ are entitled to a discounted rate of $440.00 per person for this training - general attendance is $495.00 per person. Prices include GST.

BOOKING LINKS:

Enable Workplace Consulting - general attendance

Enable Workplace Consulting - discounted price for CIMA Members and groups of 3+ people.

This training is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations, and particularly those in peer support roles within the workplace.

The training explores differences between crisis response and other longer-term responses such as counselling.

FACILITATORS:

Ange Wallace & Jeanene Howard

DURATION:

2 days

TRAINING OUTLINE:

• Crisis Intervention and Critical Incident Stress Management (CISM)

• Psychological First Aid Crisis Communication Skills

• Psychological & behavioural reactions to Critical Incidents

• Interactional Group Processes (for example Immediate Small Group Support/Defusing)

• Referring on for Powerful Event Group Support (PEGS)/Debriefing

• Stress Stocktakes and working with cumulative stress situations

• Resilience and Post-Traumatic Growth/Self-Care

COST:

CIMA members and groups of 3+ are entitled to a discounted rate of $418.00 per person for this training - general attendance is $480.00 per person.

BOOKING LINKS:

Enable Workplace Consulting - general attendance

Enable Workplace Consulting - discounted price for CIMA Members and groups of 3+

DURATION: 2 Day

DELIVERY STYLE: Online

DATES: April 7th & 8th, 2022

FACILITATORS: Ange Wallace (Psychologist) & Jeanene Howard (Crisis Counsellor)

WHAT TO EXPECT:
This training covers the most important crisis intervention tactics, and teaches you how to manage a complicated or large scale crisis event in the workplace or the community.

TRAINING OUTLINE:

Crisis Intervention and Critical Incident Stress Management (CISM)

Psychological First Aid

Crisis Communication Skills

Psychological & behavioural reactions to Critical Incidents

Informational Group Processes (for example Crisis Management Briefings)

Interactional Group Processes (for example Immediate Small Group Support/ Defusing)

Referring on for Powerful Event Group Support (PEGS)/Debriefing Stress Stocktakes and working with cumulative stress situations

Resilience and Post-Traumatic Growth/Self-Care

COST: $480.00 General Attendance or $418.00 Group Rate (3 or more)

REGISTER: https://www.enableworkplace.com.au/offers/CtZyXwQ7/checkout

"If you are directly working with NSW/QLD flood disaster populations please contact Janita at Enable on 03 9663 9168 or janita@enableworkplace.netau to discuss your eligibility for the discounted rate subsidised by Enable and CIMA for participation in this training."

DATE

NOVEMBER 24 - 26, 2021

FACILITATOR

ALEXINA BALDINI

COURSE DESCRIPTION

This training, usually two courses of two days each (but delivered as a three day course due to the accreditation and experience of the trainer) assists participants in how to respond effectively to incidents and crises in order to support people in the community, their colleagues and the organisation in the most appropriate way. 

This in person three day training will focus on both individual and group processes and is useful for all staff and particularly those in any peer support role within workplaces.

COURSE DELIVERY INCLUDES

• Crisis Intervention and CISM terminology and background

• Introduction to Psychological First Aid

• Crisis communication skills

• Psychological and behavioural reactions to critical incidents and approaches to people in crisis

• Crisis Management Briefing (CMB)

• Rest, Information and Transition Services (RITS)

• Immediate Small Group Support (ISGS)/Defusing

• Powerful Event Group Support (PEGS)/Critical Incident Stress Debriefing

• Stress Stocktakes

• Resilience/wellbeing sessions and associated strategies

• Values, ethics and practice standards

• Post traumatic growth; and

• Well being and self care.

Includes Participant manual, morning tea, lunch, and afternoon tea

BOOKING LINK: THIS TRAINING IS CURRENTLY FULLY BOOKED.

Email your waitlist expression - CLICK HERE

This training is accredited with the International Critical Incident Stress Foundation (ICISF) and participants receive the appropriate CIMA registration and ICISF completion certificate.

Enable Workplace Consulting is a COVID safe workplace and training venue.

FACILITATORS:

ANGE WALLACE & JEANENE HOWARD                                           

This training combines individual and group processes and assists participants to respond effectively to incidents and crises in order to  support people in the workplace and the community. This may include colleagues, clients or the whole organisation.

The course is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations and particularly those in peer support roles within the workplace.

This course explores differences between crisis response and other longer-term responses such as counselling.

COURSE DELIVERY OUTLINE

Please note this online training is interactive with small groups to facilitate effective learning.

• Crisis Intervention and Critical Incident Stress Management (CISM)

• Psychological First Aid

• Crisis Communication Skills

• Psychological & behavioural reactions to Critical Incidents

• Informational Group Processes (for example Crisis Management Briefings)

• Interactional Group Processes (for example Immediate Small Group Support/ Defusing)

• Referring on for Powerful Event Group Support (PEGS)/Debriefing

• Stress Stocktakes and working with cumulative stress situations

• Resilience and Post-Traumatic Growth/Self-Care

COST:

CIMA members are entitled to the member training rate of $418.00 for this training - non members $480.00.  (members please email cima_office@cima.org.au for the coupon code).

BOOKING LINK

https://www.enableworkplace.com.au/offers/JoYpSgvP

This course is registered with Crisis Intervention and Management Australasia (CIMA). Participants receive a recognised CIMA attendance certificate.

FACILITATOR

ALEXINA BALDINI

COURSE DESCRIPTION

This two day ICISF accredited training focuses on the sequence of crisis intervention processes to use, for which individuals and/or groups, at what times and under what circumstances. 

Training in strategic planning and tactical decision making is the cornerstone of this course, along with preparedness of the crisis support personnel.

This course requires prior completion of the Assisting Individuals in Crisis and Group Crisis Intervention training programs (GRIN) or equivalent.

COURSE OUTCOMES

• Strategic planning as it applies to crisis intervention

• Incident management systems and crisis intervention

• Elements of effective planning Steps in developing the plan

• Planning process in assessing target populations

• Determining the type, timing and resources necessary

• Assisting large numbers of people involved in a crisis

• The most important crisis intervention tactics, and

• Managing a complicated or large scale crisis event in the workplace or the community.

Includes Participant manual, morning tea, lunch, and afternoon tea.

COST

CIMA members are entitled to the member training rate of $748.00 - non members $814.00.  (members please email cima_office@cima.org.au for the coupon code).

Enable Workplace Consulting is a COVID Safe Workplace

BOOKING LINK

https://www.enableworkplace.com.au/offers/jLQqNzQA (FULL PRICE)

This training is accredited with the International Critical Incident Stress Foundation (ICISF) and participants receive the appropriate CIMA registration and ICISF completion certificate.

FACILITATORS:

ANGE WALLACE & JEANENE HOWARD                                           

This training combines individual and group processes and assists participants to respond effectively to incidents and crises in order to  support people in the workplace and the community. This may include colleagues, clients or the whole organisation.

The course is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations and particularly those in peer support roles within the workplace.

This course explores differences between crisis response and other longer-term responses such as counselling.

COURSE DELIVERY OUTLINE

Please note this online training is interactive with small groups to facilitate effective learning.

• Crisis Intervention and Critical Incident Stress Management (CISM)

• Psychological First Aid

• Crisis Communication Skills

• Psychological & behavioural reactions to Critical Incidents

• Informational Group Processes (for example Crisis Management Briefings)

• Interactional Group Processes (for example Immediate Small Group Support/ Defusing)

• Referring on for Powerful Event Group Support (PEGS)/Debriefing

• Stress Stocktakes and working with cumulative stress situations

• Resilience and Post-Traumatic Growth/Self-Care

COST:

CIMA members are entitled to the member training rate of $418 for this training - non members $480.00.  (members please email cima_office@cima.org.au for the coupon code).

BOOKING LINK

https://www.enableworkplace.com.au/offers/Ks2bP5B2

This course is registered with Crisis Intervention and Management Australasia (CIMA). Participants receive a recognised CIMA attendance certificate.

FACILITATORS

ALEXINA BALDINI & ANGE WALLACE

COURSE DESCRIPTION

This training, usually two courses of two days each (but delivered as a three day course due to the accreditation and experience of the trainer) assists participants in how to respond effectively to incidents and crises in order to support people in the community, their colleagues and the organisation in the most appropriate way. 

This in person three day training will focus on both individual and group processes and is useful for all staff and particularly those in any peer support role within workplaces.

COURSE DELIVERY INCLUDES

• Crisis Intervention and CISM terminology and background

• Introduction to Psychological First Aid

• Crisis communication skills

• Psychological and behavioural reactions to critical incidents and approaches to people in crisis

• Crisis Management Briefing (CMB)

• Rest, Information and Transition Services (RITS)

• Immediate Small Group Support (ISGS)/Defusing

• Powerful Event Group Support (PEGS)/Critical Incident Stress Debriefing

• Stress Stocktakes

• Resilience/wellbeing sessions and associated strategies

• Values, ethics and practice standards

• Post traumatic growth; and

• Well being and self care.

Includes Participant manual, morning tea, lunch, and afternoon tea

BOOKING LINK:

https://www.enableworkplace.com.au/offers/DzDv64hX

This training is accredited with the International Critical Incident Stress Foundation (ICISF) and participants receive the appropriate CIMA registration and ICISF completion certificate.

FACILITATORS:

ANGE WALLACE & JEANENE HOWARD                                           

This training combines individual and group processes and assists participants to respond effectively to incidents and crises in order to   support people in the workplace and the community. This may include colleagues, clients or the whole organisation.

The course is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations and particularly those in peer support roles within the workplace.

This course explores differences between crisis response and other longer-term responses such as counselling.

COURSE DELIVERY OUTLINE

Please note this online training is interactive with small groups to facilitate effective learning.

• Crisis Intervention and Critical Incident Stress Management (CISM)

• Psychological First Aid

• Crisis Communication Skills

• Psychological & behavioural reactions to Critical Incidents

• Informational Group Processes (for example Crisis Management Briefings)

• Interactional Group Processes (for example Immediate Small Group Support/ Defusing)

• Referring on for Powerful Event Group Support (PEGS)/Debriefing

• Stress Stocktakes and working with cumulative stress situations

• Resilience and Post-Traumatic Growth/Self-Care

COST:

CIMA members are entitled to the member training rate of $418 for this training - non members $480.00.  (members please email cima_office@cima.org.au for the coupon code).

BOOKING LINK

https://www.enableworkplace.com.au/offers/rmzPftxu

This course is registered with Crisis Intervention and Management Australasia (CIMA). Participants receive a recognised CIMA attendance certificate.

FACILITATOR

ALEXINA BALDINI

COURSE DESCRIPTION

This two day ICISF accredited training focuses on the sequence of crisis intervention processes to use, for which individuals and/or groups, at what times and under what circumstances. 

Training in strategic planning and tactical decision making is the cornerstone of this course, along with preparedness of the crisis support personnel.

This course requires prior completion of the Assisting Individuals in Crisis and Group Crisis Intervention training programs (GRIN) or equivalent.

COURSE OUTCOMES

• Strategic planning as it applies to crisis intervention

• Incident management systems and crisis intervention

• Elements of effective planning Steps in developing the plan

• Planning process in assessing target populations

• Determining the type, timing and resources necessary

• Assisting large numbers of people involved in a crisis

• The most important crisis intervention tactics, and

• Managing a complicated or large scale crisis event in the workplace or the community.

Includes Participant manual, morning tea, lunch, and afternoon tea.

COST

CIMA members are entitled to the member training rate of $748.00 - non members $814.00.  (members please email cima_office@cima.org.au for the coupon code).

Enable Workplace Consulting is a COVID Safe Workplace

BOOKING LINK

https://www.enableworkplace.com.au/offers/jLQqNzQA

This training is accredited with the International Critical Incident Stress Foundation (ICISF) and participants receive the appropriate CIMA registration and ICISF completion certificate.

FACILITATORS

Rosemary Gilby & Alexina Baldini

TRAINING DESCRIPTION:

This two day online training covers the skills needed to best support First Nations communities in management and response to a crisis.

Ideal skills for those in roles as a Wellbeing & Safety Manager, Volunteer Co-ordinator, Case Manager or Contact Worker wanting to ensure best practice and support to staff and clients following a crisis.

Over two days gain insight into:

• Psychological First Aid

• Crisis Communication Skills

• Psychological & behavioural reactions to Critical Incidents

• Informational Group Processes (for example Crisis Management Briefings)

• Interactional Group Processes (for example Immediate Small Group Support/ Defusing)

• Referring on for Powerful Event Group Support (PEGS)/Debriefing

• Stress Stocktakes and working with cumulative stress situations

• Resilience and Post-Traumatic Growth/Self-Care

COST:

$396.00.

BOOKING LINK

https://www.enableworkplace.com.au/offers/iZapKHq2

This course is registered with Crisis Intervention and Management Australasia (CIMA). Participants receive a recognised CIMA attendance certificate.

This two day online training combines both individual and group processes and assists participants to respond effectively to incidents and crises in order to support people in the workplace and the community. This may include colleagues, clients or the whole organisation.

The course is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations and particularly those in peer support roles within the workplace.

This course explores differences between crisis response and other longer-term responses such as counselling.

TRAINING OUTLINE

Please note this online training is interactive with small groups is to facilitate effective learning.

• Crisis Intervention and Critical Incident Stress Management (CISM).

• Psychological First Aid .

• Crisis Communication Skills.

• Psychological & behavioural reactions to Critical Incidents.

• Informational Group Processes (for example Crisis Management Briefings).

• Interactional Group Processes (for example Immediate Small Group Support/ Defusing).

• Referring on for Powerful Event Group Support (PEGS)/Debriefing.

• Stress Stocktakes and working with cumulative stress situations.

• Resilience and Post-Traumatic Growth/Self-Care.

All course enquiries to abbey@enableworkplace.com.au or contact +61 9663 9168.

Register @

https://www.eventbrite.com.au/e/crisis-response-in-the-workplace-tickets-119556716357

This course focuses on the sequence of crisis intervention processes to use, for which individuals and/or groups, at what times and under what circumstances. 

Training in strategic planning and tactical decision making is the cornerstone of this course, along with preparedness of the crisis support personnel.

This course requires prior completion of the Assisting Individuals in Crisis and Group Crisis Intervention training programs (GRIN) or equivalent.

COURSE CONTENT INCLUDES: 

• Strategic planning as it applies to crisis intervention

• Incident management systems and crisis intervention

• Elements of effective planning

• Steps in developing the plan

• Planning process in assessing target populations

• Determining the type, timing and resources necessary

• Assisting large numbers of people involved in a crisis

• The most important crisis intervention tactics, and

• Managing a complicated or large scale crisis event in the workplace or the community.

All course enquiries to abbey@enableworkplace.com.au or contact +61 9663 9168.