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Course: Advanced Assisting Individuals in Crisis (AAIC)

  • Australian Institute of Company Directors 267 Collins Street Melbourne, VIC, 3000 Australia (map)

Note: Dates are still tentative. Final dates to be announced soon.

This course is designed to cater for those who have been providing individual support services after crisis for at least two years and who have previously completed the Assisting Individuals in Crisis course (or equivalent).

Course content includes:

  • Key terms and concepts and highlights of recent developments

  • Listening strategies and empathetic communication techniques

  • Psychological reactions and advanced psychological triage

  • Developments in Psychological First Aid

  • Ethical issues and cautions in a risk minimisation framework

  • Complex situations such as suicide, complex bereavement, grief and terrorism

  • Follow-up and referrals; and

  • Self-care and sustainability.

This course is accredited with Crisis Intervention and Management Australasia (CIMA) and the International Critical Incident Stress Foundation (ICISF) and participants receive the appropriate CIMA attendance and ICISF completion certificates.


Duration: Two days (9.00am to 5.00pm each day)

Location: Australian Institute of Company Directors, Level 26, 367 Collins Street Melbourne 3000

Facilitator: Alexina Baldini (Psychologist)

Dates: Dates are still tentative. Final dates to be announced soon.

Cost: $715.00 (includes GST); CIMA* member special $660.00 (includes GST)

Includes: Participant manual, morning tea, lunch and afternoon tea

Booking RSVP: Enquiries to Abbey Brown (Executive Assistant) +61 3 9663 9168