Advanced Group Crisis Intervention

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Advanced Group Crisis Intervention
Program Descriptions jacqui

This two-day course broadens the knowledge base in critical incident stress interventions as well as Post- Traumatic Stress Disorder which was established in the basic program and/or publications. Content includes CISM response to difficult & complex situations (eg line-of-duty death; suicide of a worker) as well as advanced defusings and debriefings in complex situations. There is a segment on CISM response to disasters including the planning and administration of CISM programs. Support for the CISM service providers is discussed including compassion fatigue. Prerequisite: Completion of Group Crisis Intervention course.

Assisting Individuals in Crisis
Program Descriptions admin

Crisis interventions are typically done individually or in groups. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual intervention. Topics include the role of individual crisis intervention in a comprehensive Critical Incident Stress Management (CISM) program; terms and concepts relevant to the study of crisis, traumatic stress and crisis intervention; crisis communication techniques; psychological reactions to crisis and trauma; the SAFERR protocol for individual crisis intervention; and finally
common problems encountered while working with individuals in crisis. The two-day program includes practical strategies in containment of individuals psychologically as well as behaviourally, and understanding the resistance, resiliency and recovery continuum.

Assisting Individuals in Crisis and Group Crisis Intervention
Program Descriptions jaye

This course combines the popular Assisting Individuals in Crisis and the Group Crisis Intervention courses. Completion of this course takes three days, instead of four.

Difficult Conversations, Difficult Times – Delivering Bad News
Program Descriptions admin

Communicating news causing grief, pain and loss can be extremely stressful to those who have to deliver it. This one day workshop will discuss the theory and practice of having meaningful conversations with people who receive bad news and how to alleviate their distress. Topics include sitting with very distressed people; normalizing grief and loss; understanding grief and trauma for children; gender and grief; self-care for professionals. This will be ideal for GPs, doctors, nurses, social workers, teachers, police, emergency services and anyone who regularly works with distressed people who have received difficult information and are seeking help.

Group Crisis Intervention
Program Descriptions admin

The CISM: Group Crisis Intervention training program presents the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum. This two-day course prepares participants to understand a wide range of crisis intervention services including pre and post incident crisis education, crisis intervention for individuals, demobilisations and crisis management briefings after large scale traumatic incidents, and small group defusings and debriefings. The need for appropriate follow-up services and referrals when necessary is also described. This is a skills based course that prepares individuals to provide these interventions.

Handle with Care™ – Managing Violent and Potentially Violent Situations
Program Descriptions admin

The need to manage violent and potentially violent situations is an unfortunate feature of some workplaces. This workshop assists staff in preparing for and handling violent and potentially violent incidents. Topics covered include: predicting dangerousness; minimising risk-how to keep yourself safe in the workplace; the Assault Cycle and dealing with clients differently according to where they are on the Cycle; legal issues and; strategies and communication skills for dealing with individuals who are very aggressive. This course will be ideal for organisations with front line staff that have to deal with violent and potentially violent people.

Managing High Arousal – Psychological First Aid
Program Descriptions admin

Traumatic experiences are caused by high levels of threat which in turn place the person into heightened arousal in response. This state is central to the posttraumatic condition and research has shown that continuing high arousal is associated with increased risk of later mental health difficulties. It is therefore important to reduce the arousal and initiate recovery as early as possible. This workshop will draw on extensive observations of people at all states of response to traumatic events to show how their state of arousal can be recognised and will describe simple techniques of psychological first aid which can be provided as soon as possible. Materials will be used to show how different states of arousal can be identified and reduced.

Pastoral Crisis Intervention
Program Descriptions admin

Pastoral Crisis Intervention may be thought of as the combination of faith-based resources with traditional techniques of crisis intervention. Pastoral crisis intervention represents a powerful addition to traditional community and organisational psychological support resources. The purpose of this two-day workshop is to assist participants in learning how pastoral crisis intervention and traditional psychological crisis intervention may be effectively integrated. Chaplains, pastoral counsellors, mental health professionals, ministers and in the use
of faith-based resources in healing should find this course of value.

Strategic Response to Crisis
Program Descriptions admin

Effective early intervention programs need to know what sequence of crisis intervention processes to use, for which individuals or groups, at what times and under what circumstances. Topics in this two-day course include:
assessing both crisis situations and the effects of critical incidents on people involved in those situations, effective plans of action to assist, strategically plan and use tactical decision making with emphasis as rationales
for choosing one set of crisis intervention process over another, sequence processing as well as a series of exercises designed to sharpen assessment and crisis planning skills.

Suicide: Prevention, Intervention and Postvention
Program Descriptions admin

Why do people commit suicide? How do I ask someone if they are feeling suicidal? What do I do if they say they ARE suicidal? How do I deal with the strong emotions suicide generates? This two-day training will consider these and other questions that people commonly ask about suicide. It will provide participants with basic information about suicide. The course is also designed to help develop practical skills for prevention, intervention and support for those impacted by suicide. It provides educational briefing that can be given to local agencies.

The Occasional Counsellor™
Program Descriptions jaye

This workshop is aimed at those who are not employed in a counselling role but who are called upon to give support to individuals who are distressed, bewildered, angry or confused. This could include reception staff, nursing staff, carers, home and community care staff, among others.
This workshop is aimed at introducing the participants to simple, practical strategies for assisting their clients while clearly remaining within their existing role.
There are no role plays in this workshop.

Trauma Recovery in Communities
Program Descriptions admin

Traumatic events affect the individuals involved by changing their social relationships as well as their own personal state. Although we may be familiar with Posttraumatic Stress, there are consequences for large and small groups from partnerships to families and communities. The social consequences are at the same time personal since every individual carries on their lives in a community of relationships. This workshop will draw on many observations of disasters and traumatic events to describe the social impacts and show how they can be anticipated and managed using interventions strategies aimed at promoting specific forms of communication
to prevent some of the more destructive consequences. Participants will be encouraged to share their own observations.